Apothecary

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Apothecary support

Apothecary: Witch Workshop · Version of this page: 2026-10-26 · Privacy policy

Contact us

Write to support@clarionstack.com. Please include your device model, iOS version, the app version (Settings › General › iPhone Storage › Apothecary, or the App Store page) and what happened. Please do not send passwords or personal data; we do not need them.

Frequently asked questions

Does the game cost anything? Are there ads or purchases?

No. The game is free, has no in-app purchases, no ads and no lives or energy. Hints and Undo are unlimited and free.

Do I need an internet connection?

No. The whole game, including the daily and weekly challenges, plays offline. The internet is only used by Apple's iCloud to sync your progress in the background.

How does progress sync between my devices?

When you are signed in to iCloud and iCloud is allowed for Apothecary, the game keeps your progress in Apple's iCloud key-value storage. Open the game on another device signed in to the same Apple Account and your progress appears after a short while (it can take a minute or two). If two devices both made progress while offline, the game combines them: you keep every level, every star, every achievement and the best score from each device, and nothing is ever removed by a sync.

Sync is not working. What can I check?
  1. Settings › your name › iCloud: make sure iCloud is on and you are signed in to the same Apple Account on both devices.
  2. Settings › your name › iCloud › Apps Using iCloud (or See All): make sure Apothecary is on.
  3. Make sure both devices run the latest version of the game and have a connection for a minute or two.
  4. Open the game on both devices once. If it still does not appear, contact us.
I got a new iPhone. How do I move my progress?

Sign in to the same Apple Account with iCloud on, install Apothecary and open it. Your progress comes back from iCloud. If you restore the new phone from an iCloud or computer backup, the local progress comes with it too. If you never used iCloud, progress can only come from a backup of the old phone.

Can I reset my progress?

Version 1.0 has no reset button, and progress only grows: a sync never lowers a star rating or removes a clear. To start from the beginning, delete the app; and, if you want to clear iCloud as well, delete Apothecary's data in Settings › your name › iCloud › Manage Account Storage. Achievements are part of your saved progress, so they are cleared only by those same two steps, never by playing or replaying levels.

I used Undo or a hint. Why did I get at most two stars?

Using Undo or a hint caps a level at two stars. Undo and hints stay free and unlimited; the cap only keeps the third star meaning "no help".

How do I switch the language?

Open Settings in the game and choose Language: English or 简体中文. Switching does not restart the level and does not lose your progress, your Undo steps or your selection.

The game is quiet, or I do not feel haptics.

Check the silent switch and volume. In the game's Settings you can turn music, sound effects and haptics on or off separately. Haptics need an iPhone that supports them.

The animations are too much for me.

The game follows the iOS "Reduce Motion" setting (Settings › Accessibility › Motion). Hit positions, paths and results stay readable with it on.

Which devices are supported?

iPhone with iOS 18 or later, in portrait. It runs on iPad in iPhone compatibility mode.

What data do you collect?

None. See the privacy policy.

Apothecary 支持

Apothecary: Witch Workshop(炼金坊 / 巫女工坊)· 本页日期:2026-10-26 · 隐私政策

联系我们

请写信到 support@clarionstack.com,并附上设备型号、iOS 版本、App 版本(“设置”›“通用”›“iPhone 储存空间”›Apothecary,或 App Store 页面)以及发生了什么。 请不要发送密码或个人信息,我们不需要。

常见问题

游戏要花钱吗?有广告或内购吗?

不要。游戏免费,没有内购,没有广告,没有生命或体力。提示和撤销(Undo)都是无限且免费的。

需要联网吗?

不需要。整个游戏(包括每日和每周挑战)都能离线玩。只有 Apple 的 iCloud 会在后台联网来同步你的进度。

进度怎么在我的几台设备之间同步?

登录 iCloud 并允许 Apothecary 使用 iCloud 后,游戏会把进度存入 Apple 的 iCloud 键值存储。在登录同一个 Apple 账户的另一台设备上打开游戏,进度过一小会儿(可能要一两分钟)就会出现。如果两台设备都在离线时有了新进度,游戏会把它们合并: 每一关、每一颗星、每一项成就以及两边最好的分数都保留,同步永远不会删掉任何东西。

同步不工作,我可以检查什么?
  1. “设置”›你的姓名›“iCloud”:确认 iCloud 已开启,且两台设备登录的是同一个 Apple 账户。
  2. “设置”›你的姓名›“iCloud”›“使用 iCloud 的 App”(或“显示全部”):确认 Apothecary 已打开。
  3. 确认两台设备都是最新版游戏,并联网一两分钟。
  4. 在两台设备上各打开一次游戏。还是没有的话请联系我们。
我换了新 iPhone,怎么搬进度?

在新手机上登录同一个 Apple 账户并开启 iCloud,安装并打开 Apothecary,进度会从 iCloud 回来。如果你用 iCloud 或电脑备份恢复新手机,本地进度也会一起回来。如果你从没用过 iCloud,进度只能来自旧手机的备份。

可以重置进度吗?

1.0 没有重置按钮,进度只增不减:同步不会降低星级,也不会取消通关。想从头开始,删除 App 即可;想连 iCloud 里的也清掉,再到“设置”›你的姓名›“iCloud”›“管理账户储存空间”删除 Apothecary 的数据。成就属于存档进度,只有这两步才会清除, 玩关或重玩关卡都不会清掉。

我用了撤销或提示,为什么最多两颗星?

用过撤销或提示的关卡最多两颗星。撤销和提示依然免费、无限;上限只是让第三颗星保持“没有借助”的含义。

怎么切换语言?

在游戏的设置里选择“语言”:English 或简体中文。切换不会重开关卡,也不会丢失进度、撤销步骤或当前选择。

游戏没有声音,或者感觉不到震动。

请检查静音开关和音量。在游戏设置里可以分别打开或关闭音乐、音效和震动。震动需要支持它的 iPhone。

动画对我来说太多了。

游戏遵循 iOS 的“减弱动态效果”设置(“设置”›“辅助功能”›“动态效果”)。开启后,命中位置、路径和结果仍然看得清楚。

支持哪些设备?

iOS 18 及以上的 iPhone,竖屏。在 iPad 上以 iPhone 兼容模式运行。

你们收集什么数据?

没有。见隐私政策。